Contact Us

To contact us, please email [email protected]. We normally aim to respond within one working day.

Our postal address is:

The Shop on the Borderlands
Phlegmatic Limited
Llanreath House
Beach Road
Pembroke Dock
SA72 6TP

You can email us on : [email protected]

You can phone us on 0845 852 0950 but please note that it will cost you 7p per minute in the UK, and goes to voicemail.  Leave a message and we’ll contact you.

11 thoughts on “Contact Us

  1. Coming to the uk from Australia in 3-4 weeks, if I place an order can I arrange to pick it all up from one location

    1. Sure Greg. I’ve sent you an email with further details.

  2. Don’t know if this is where I post feedback, but anywho…

    I ordered two dm-screens, used. Packing and shipping to Norway was very fast. Ordered on a thursday, package hit the Norwegian border on saturday. The Norwegian postal service is an entirely different matter, using a week to deliver it.
    But I finally got the package!
    Both screens are in pristine condition! And with a little personal note on the packing slip saying “Enjoy!” 🙂

    Thank you!

    1. Hello Svend,

      Excellent! And thanks for your kind words. I was away for the UK Games Expo at the time, so the person responsible for packing your order was actually my wife. I will pass on her compliments!


      The Shop on the Borderlands!

  3. Hello

    Discovered your shop today, so many good memories =)
    My question is do you offer any type of discount or shipping in large orders? If so, around what value?

    Thank you and sorry for my english (btw my location is Europe)

  4. Hi,

    Love the shop, found some nice old rules here earlier.
    Just FYI the 15mm Imperial marine Miniature of unknown manufacture is the middle figure in this pack of Alternative Armies Imperial Powered Armour

  5. Hi

    Just wanted to say awesome service, thank you.

    I discovered you late on Thursday evening as the only place in the UK I could find Hugh’s Weird Dice and at a great price too.
    Ordered on Thursday evening and arrived, very well packaged, on Monday.
    I’ll know to come to you first in future.

    Many Thanks

  6. Many thanks for the prompt service, product arrived in fantastic condition, especially for one 30 years old 🙂

  7. Not sure what is happening with your checkout but I tried to pay using a debit card and it kept asking for a Paypal account login after I had verified the card, I eventually had to resort to using my Paypal account.

    1. Hi Ian
      I just put through a test order on my own card (not logged in to either the website or paypal), and it went through without a hitch, so I’m thinking that it may have been something to do with security on the specific card you tried to use. Sometimes these things do just glitch temporarily, and it’s not really debuggable by the individual store (it’s all done by the payment provider, we don’t see any of the details, only the payment.

      I’m glad you managed to get your order in OK in the end.

  8. I just wanted to say thanks and that I received my books today and I am delighted with them. The packaging was first class and the books were well protected with multiple layers and padding.

Leave a Reply